FAQs

Q. What do I need to do to qualify for this offer?
A.To be eligible to take advantage of the offer the you must purchase 4+Michelin Cross Climate Tyres between 1st March 2024 and 30th April 2024 (inclusive), for the opportunity to claim a £50 M&S e-code.
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Q. Do I need to upload my whole invoice?
A. Yes - A full, clearly visible invoice needs to be uploaded.
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Q. When do I need to submit my claim by?
A. The closing date and time for receipt of claims is midnight on 11th June 2024.
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Q. What happens after I have submitted by gift claim?
A. We’ll validate your gift claim and we’ll let you know the status of your claim via email, within 10 working days of submission.
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Q. When will I receive my gift?
A. If your claim is valid, you will receive your gift via email within 28 days of your claim being accepted.
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Q. I have not received my gift - what should I do?
A. If your claim has been accepted and you have not received your gift within 28 days of your claim being accepted, please contact us and one of our advisors will be happy to look into this for you.
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Q. I cannot upload my invoice - is there another way to claim?
A. If you are struggling to upload your invoice via the online claim form, please post a copy of your invoice along with the claim form information to: ATS M&S e-code campaign, MLP, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.
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Q. If I have any questions that were not answered here, who can answer them?
A. If you have a question that is not listed here, please contact us(Link opens in a new tab)