FAQs

Q. What do I need to do to qualify for this offer?
A. All customers that purchase 2+ Michelin tyres will qualify for free fitting. In addition, customers that purchase 4 + Michelin Tyres will qualify to claim for £50 cashback. To be eligible purchases must be made between 1st July and 31st August 2022. All tyres must be fitted, and all services must be carried out at time of purchase, except for purchases made online which must be booked in for fitting at the time of purchase. Fitting of online tyre purchase must be completed before a claim can be made.

Q. Do I need to upload my whole invoice?
A. Yes - A full, clearly visible invoice needs to be uploaded.

Q. When do I need to submit my claim by?
A. The closing date and time for receipt of claims is midnight on 28th September 2022.

Q. What happens after I have submitted by gift claim?
A. We’ll validate your gift claim and we’ll let you know the status of your claim via email, within 10 working days of submission.

Q. When will I receive my cashback?
A. If your claim is valid, you will receive your cashback to the bank account detailed on your claim form within 30 days of claiming.

Q. I have not received my gift - what should I do?
A. If your claim has been accepted and you have not received your gift within 30 days of claiming, please contact us(Link opens in a new tab) and one of our advisors will be happy to look into this for you.

Q. I cannot upload my invoice - is there another way to claim?
A. If you are struggling to upload your invoice via the online claim form, please post a copy of your invoice along with the claim form information to: ATS Rewards, MLP, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.

Q. I’ve changed my mind on the gift – can I change my gift?
A. Unfortunately, we’re not able to change your gift once you have submitted your claim.

Q. If I have any questions that were not answered here, who can answer them?
A. If you have a question that is not listed here, please contact us(Link opens in a new tab)